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New customers need to contact support to add outbound marketing features. New customers no longer receive the outbound marketing module.To support this transition, in early August 2023, provisioning of new instances changed in the following ways: On September 1, 2023, Dynamics 365 Customer Insights - Journeys transitioned to focus on real-time marketing features only. To submit and vote on feature requests and product suggestions, go to the Dynamics 365 Application Ideas portal. To manually update your instances, follow the steps in Keep Customer Insights - Journeys up to date. ![]() ![]() Solutions are available for early validations. To see the long-term feature plans, take a look at the Dynamics 365 and Power Platform release plans.Ĭustomer Insights - Journeys updates are pushed to customers automatically. We're excited to announce our newest updates! This article summarizes early access features, preview features, general availability enhancements, monthly updates, and bug fixes. If you’d like to try Dynamics 365 Customer Insights for free, you can sign up for a 30-day trial.
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